Terms of Service

These Terms of Service ("Terms") govern your use of the Haulmen Movers website and any quotes, bookings, communications, or services offered by Haulmen Movers ("Haulmen Movers," "we," "us," or "our"). By using this website or booking services with us, you agree to these Terms.

1. Services

Haulmen Movers provides moving-related services, which may include local moving, apartment moving, house moving, office moving, storage moves, packing, and related services, depending on availability and service area.

2. Quotes and Estimates

Quotes and estimates provided through our website, by phone, by text, or by email are based on the information you provide to us. Pricing may change if the actual move differs from the information originally submitted, including changes in inventory, distance, access, stairs, elevators, packing needs, building requirements, wait time, or additional requested services.

Online quotes are intended as estimates unless we expressly confirm otherwise in writing.

3. Booking and Payment

A booking is not final until confirmed by Haulmen Movers. We may require payment information, deposits, or other confirmation details to reserve your move date.

Payment terms, accepted payment methods, and any deposit requirements will be communicated during the booking process or before move day.

4. Customer Responsibilities

You agree to provide accurate information about your move, including:

• Pickup and delivery addresses
• Move date and requested service window
• Inventory size and special items
• Access issues such as stairs, elevators, long carries, gates, or restricted parking
• Any building rules, HOA rules, permits, or move-day requirements

You are responsible for having the premises reasonably ready for the move, including clear access, packed items if packing is not included, and any required approvals or reservations.

5. Parking, Building Access, and Elevators

You are responsible for informing us about parking restrictions, loading zones, elevator reservations, building time windows, certificate requirements, and similar move-day restrictions.

Delays, added labor, long carries, or extra time caused by limited access, unavailable elevators, parking problems, or building restrictions may affect final pricing.

6. Packing and Special Items

If you request packing services, the scope of packing, materials, and related pricing will be based on the services you select. If packing is not included, you are responsible for ensuring your items are packed and reasonably prepared for transport before the move begins, unless otherwise agreed.

Please tell us in advance about fragile items, heavy items, oversized items, safes, gym equipment, or any items needing special handling.

7. Prohibited or Restricted Items

For safety and legal reasons, we may refuse to transport certain items, including hazardous materials, flammables, explosives, illegal items, perishable goods in unsafe condition, and any item that cannot be moved safely or lawfully.

8. Delays and Additional Charges

Final charges may increase if the move takes longer than expected or requires additional labor, packing, waiting time, stair carries, long carries, shuttle service, storage handling, extra stops, or other services not included in the original quote.

9. Basic Protection and Claims

Basic protection may apply as required by applicable law and your booking documents. Any questions about valuation, coverage, limitations, or claims should be reviewed with us before move day.

You should inspect your items promptly after delivery and report any concerns as soon as possible.

10. Cancellations and Rescheduling

Cancellation and rescheduling terms may depend on the timing of your request, the services reserved, and whether labor, equipment, or date availability has already been committed to your move.

11. Website Use

You agree not to misuse this website, submit false information, interfere with website operations, attempt unauthorized access, or use the website in any unlawful or fraudulent way.

12. Intellectual Property

Website content, branding, text, design, graphics, and related materials are owned by or licensed to Haulmen Movers and may not be copied, reproduced, or used without permission, except as allowed by law.

13. Disclaimer

This website and its content are provided on an “as is” and “as available” basis. We do not guarantee that the website will always be uninterrupted, error-free, or available at all times.

14. Limitation of Liability

To the fullest extent permitted by law, Haulmen Movers shall not be liable for indirect, incidental, special, consequential, or punitive damages arising out of or related to website use, quotes, bookings, or services, except where liability cannot be limited under applicable law.

15. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law rules.

16. Changes to These Terms

We may update these Terms from time to time. If we make changes, we will post the updated version on this page and update the “Last updated” date above.

17. Contact Us

If you have questions about these Terms, contact us at:

Haulmen Movers
Phone: (818) 740-5530
Email: [email protected]