Privacy Policy

Haulmen Movers ("Haulmen Movers," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, request a quote, book a move, contact us, or otherwise interact with us online or offline.

1. Information We Collect

We may collect the following types of information:

• Your name, phone number, email address, and contact details
• Your move addresses, move date, ZIP code, and service details
• Inventory details or other information you submit to request a quote
• Payment-related information if you book services with us
• Communications you send us by form, phone, text, or email
• Device, browser, IP address, and website usage information collected automatically

2. How We Use Information

We use the information we collect to:

• Provide quotes and moving services
• Schedule, confirm, and manage bookings
• Respond to questions, support requests, and service inquiries
• Process payments and keep business records
• Improve our website, quote flow, and customer experience
• Send service-related updates, reminders, or booking communications
• Protect our business, website, customers, and legal rights
• Comply with legal, regulatory, accounting, and insurance requirements

3. How We Collect Information

We collect information in a few different ways:

• Directly from you when you fill out forms, request a quote, call, text, email, or book services
• Automatically through website tools, cookies, analytics, and standard server logs
• From service providers that help us process bookings, payments, emails, or website analytics

4. Cookies and Analytics

Our website may use cookies, analytics tools, pixels, and similar technologies to understand how visitors use the site, improve performance, measure advertising, and support quote or booking flows. You can usually control cookies through your browser settings.

5. How We Share Information

We do not sell your personal information in exchange for money.

We may share information with trusted service providers that help us operate our business, such as:

• Website hosting and analytics providers
• CRM, booking, and communication platforms
• Payment processors
• Email and text service providers
• Professional advisors, insurers, or regulators when needed

We may also share information if required by law, to protect our rights, to respond to legal requests, or in connection with a business transfer, merger, sale, or restructuring.

6. Data Retention

We keep information for as long as reasonably necessary to provide services, maintain records, resolve disputes, enforce agreements, comply with legal obligations, and support our legitimate business needs.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect information. No internet transmission or storage system is guaranteed to be 100% secure, so we cannot promise absolute security.

8. Your Choices

You may contact us at any time to ask about the information you submitted to us, request updates, or ask that we review or delete certain information where permitted by law.

You can also opt out of non-essential marketing emails by using the unsubscribe link, when available, or by contacting us directly.

9. SMS Consent and Mobile Information

If you provide your mobile phone number and consent to receive text messages from Haulmen Movers, we may send you service-related messages about your quote request, booking, move updates, and, if you separately opt in, marketing or promotional messages.

Message frequency may vary. Message and data rates may apply. You can reply STOP to opt out or HELP for assistance.

We do not sell, rent, or share mobile opt-in data or consent with third parties or affiliates for marketing or promotional purposes.

We may share your information with service providers that help us operate our business and deliver communications, but only as needed to provide our services and not for their own marketing purposes.

10. California Privacy Rights

California residents may have privacy rights under applicable California law, including rights to request access to certain personal information, request deletion of certain personal information, request correction of inaccurate personal information, and receive information about how personal information is collected, used, and disclosed, subject to legal limitations and business applicability thresholds.

To submit a privacy-related request, contact us using the information below. We may need to verify your identity before completing certain requests.

11. Children’s Privacy

Our website and services are not directed to children under 16, and we do not knowingly collect personal information directly from children under 16 through this website.

12. Third-Party Links

Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices, content, or security of third-party websites.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make changes, we will post the updated version on this page and update the “Last updated” date above.

14. Contact Us

If you have questions about this Privacy Policy, you can contact us at:

Haulmen Movers
Phone: (818) 740-5530
Email: [email protected]